The following is an internal memo sent recently from the Grooming Guys to our great team here at the Grooming Lounge. We thought it OK for public dissemination and are hoping it provides a little insight into how we try and do business.
TO: Grooming Lounge Staff
FR: Mike & Pirooz
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Hope everyone is recovering from the snow [...]
Stored in: Business Insights, Marketing Stuff
Even if you don’t live in the Nation’s Capitol region, we’re quite certain you’re aware of the weather situation here. There’s been snow, enough to fully engulf a Prius, and said snow has lead to closings for schools, government and retailers. Adding insult to injury for retailers is that this is Valentine’s Week, usually a [...]
Last post we talked about what the Grooming Guys were grateful for in 2009. This installment we want to look ahead to 2010 and outline a few of the big initiatives we’ll be tackling. It’s going to be a big year for all associated with our growing company and of course, the ultimate goal is [...]
Sitting down yesterday, the Grooming Guys reflected on our business journey to this point. Hard to believe it’s been nearly 10 years since we conceptualized Grooming Lounge at a greasy-spoon diner in Burtonsville, MD. A decade or so later, we’ve reached a good portion of the goals we laid out back then, including opening luxury-level [...]
Stored in: Business Insights, Product Introductions
Of course, our home made shaving and hair care solutions are already available everywhere via www.groominglounge.com. But just this week, we gained some wider distribution for our lineup of products when they were merchandised at a major industry retailer with more than 300 locations throughout the country.
The retailer is ULTA and we’re delighted to be [...]
Stored in: Business Insights, Uncategorized
The 6th installment of the Grooming Lounge catalog is just about wrapped (we’re targeted to mail them out Nov 1st) and we wanted do a few things:
- Show you a sneak peak of the cover
- Give you the chance to win some stuff
- Tell you in brief how the catalog is created
HERE’S THE COVER
HERE’S YOUR [...]
On a recent trip to the doctor to get a to-be-named body part looked at, one of the Grooming Guys had a bad experience. The experience had nothing to do with the quality of the care received or the aesthetic of the office, as both the medical staff’s technical knowledge and the atmosphere at the [...]
Was writing the intro page to our latest catalog and realized that it’s been nearly 10 years since the Grooming Lounge concept was birthed. WOW… doesn’t seem that long. Anyway, when us Grooming Guys (Pirooz and Mike) reflect on the last decade, it’s interesting to see the baby steps we’ve made and how one thing [...]
Stored in: Business Insights, Random Observations
At least 3-4 times per week we’re asked if Grooming Lounge provides services for the fairer sex. It’s usually a question from a woman whose husband or sig other has been to one of our stores and enjoys the experience. “So… can I come in and get a haircut or manicure” is often how it’s [...]
Both in our stores and online, the real measure of Grooming Lounge success isn’t financial, but rather the satisfaction level of our guests. Now don’t get us wrong, we are indeed capitalists. That said, these capitalists are keenly aware that solid financial results are only possible if guests are singing our praises. In fact, guest referrals [...]
Greetings. We're Mike and Pirooz and we founded Grooming Lounge more than 10 years ago with the goal of providing men with the ultimate destinations for skin care products, services & advice..