22
Dec

Things We’re Thankful For

Stored in: Business Insights, Random Observations

Sitting down yesterday, the Grooming Guys reflected on our business journey to this point.  Hard to believe it’s been nearly 10 years since we conceptualized Grooming Lounge at a greasy-spoon diner in Burtonsville, MD.  A decade or so later, we’ve reached a good portion of the goals we laid out back then, including opening luxury-level [...]

08
Sep

There’s No Complaining In Customer Service

Stored in: Business Insights, Random Observations

On a recent trip to the doctor to get a to-be-named body part looked at, one of the Grooming Guys had a bad experience. The experience had nothing to do with the quality of the care received or the aesthetic of the office, as both the medical staff’s technical knowledge and the atmosphere at the [...]

25
Aug

Cleanliness Sure Is A Pisser

Stored in: Embarrassing Issues, Random Observations, Uncategorized

It’s tough and expensive to be a well-groomed man — but even tougherer more expensiver to be a neurotic clean freak. We bring this up in lieu of a recent situation that tested one of the Grooming Guy’s cost vs. cleanliness equilibrium.  Let us know what you, as an undoubtedly clean and polished gentlemen, would have done [...]

01
Jan

Customer Service Observations From Neurotic Guys

Stored in: Business Insights, Random Observations

End of the year brought with it some much-needed and we think well-deserved vacations for the Grooming Guys.  But with that said, no matter our locations or surroundings, our thoughts were never far from the GL and our desire to provide the best in guest hospitality and technical service.  So, it’s with that said that [...]

02
Dec

Grooming Guys Set To Hit National Airwaves

Stored in: Business Insights, Product Introductions

Next week, Grooming Lounge will take a major step forward in introducing our proprietary, homemade products to an expanded national audience.  After more than a year of back and forth, pleasant negotiations, etc., the Grooming Lounge will be featured Thursday the 11th and Friday the 12th on Home Shopping Network (also known as HSN).  What will we be doing [...]

05
Nov

A Change We So Desperately Needed

Stored in: Business Insights, Store Info

The last eight years have been a struggle…. there’s little debate on either side of the aisle about that. And no matter their political leanings, at the end of the day, Americans demanded, stood up for and with great numbers, forced the changes needed to make life in this country easier, more enjoyable, additionally secure and ultimately… [...]

04
Aug

Shaving Ryan’s Privates? Or Yours?

Stored in: Embarrassing Issues, Grooming Tips, Product Introductions

Let’s face it.  Most men over the age of 30 have more body hair then they would probably like.  Whether it rests on their chest, back, under their arms, on their arms or in that oh-so private area, it’s a tricky situation to tackle.  Guys just have no idea how to address it in a [...]

11
Jul

Rock, Paper, Scissors, Burrito

Stored in: Random Observations

Us Grooming Guys consider ourselves pretty decent marketers — fellas who try to keep our brand’s "touch points" a little off the beaten path — memorable, talk worthy, exciting, customer friendly, etc.We try to do this via our own creative process, but almost as importantly, gleaning pieces of great concepts others have created and making [...]

16
Jun

I Really Was Reading It For The Articles — And So Can You!

Stored in: Press Coverage, Product Reviews

For very valid marketing reasons, salons, spas, barbershops and Grooming Lounge’s get sent a bunch of free magazines.  Many are ones we’re interested in and are excited to be able to read and offer to our guests for their perusing (i.e., GQ, Maxim, Men’s Health), while quite a few are head scratchers that make you [...]

18
May

Grooming Guys Podcast Part Deux

Stored in: Podcasts

Looking to hear the musings of two men who are way too focused on their hair, skin and general hygiene?  Tune into the Grooming Guys Podcast Part Deux. Our first Podcast installment was a big hit and even had quite a few listeners on iTunes (thanks Mrs. Sarshar and Mrs. Gilman).
In this latest issue, [...]

« Previous Entries