Both in our stores and online, the real measure of Grooming Lounge success isn’t financial, but rather the satisfaction level of our guests. Now don’t get us wrong, we are indeed capitalists. That said, these capitalists are keenly aware that solid financial results are only possible if guests are singing our praises. In fact, guest referrals [...]
Via our web site and stores we get a ton of feedback and reviews on our products and services. We take these reviews very seriously – and it goes without saying that we’re delighted when said reviews are positive. Lately, we’ve really been looking at these reviews closer than ever to determine how, in these toughest [...]
